Dimplex Electric Fireplace Flame Not Working

If a fireplace fails to turn on when prompted the problem can involve one of several components.

Dimplex electric fireplace flame not working.

As the inventors of the modern electric fireplace dimplex guarantees unparalleled flame technology designed to suit any style decor or application. Always use properly grounded fused and polarized outlets. We hope nothing ever goes wrong with your dimplex product but in case it does here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product. Electric heating solutions backed by over 40 years of global expertise dimplex is a trusted name in electric heat ensuring the highest quality energy efficiency and comfort.

The ember bed is glowing but there s no flame. Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running. Please select your product category to go to the relevant troubleshooter. Start by checking for faulty wiring.

The wire has short circuited. Dedicated means no other outlets or fixtures are sharing the same circuit breaker. Make sure the heater is the only appliance on the circuit. In certain cases the electric voltage from the power outlet that the fireplace is plugged into does not supply enough electricity to power the device.

Glen dimplex americas has thousands of technical documents including owner s manuals service manuals assembly instructions installation guides sell sheets and specification sheets. Check the fireplace for any faulty wiring. It needs to be a 15 amp dedicated circuit. Open the back panel of the unit.

Check this detail if the breaker kicks off every time you turn the unit on. Confirm that the fireplace is installed on the electrically appropriate circuit. The circuit breaker trips or blows a fuse when turned on.