Check to ensure the batteries are working and replace if required.
Dimplex electric fireplace heater not working.
There is excessive noise coming out of the heater.
The heat will not come back on without being reset.
The remote control may need to be initialized with the stove.
The heater is either dirty or defective.
It needs to be a 15 amp dedicated circuit.
Make sure the heater is the only appliance on the circuit.
Ensure that the fireplace is plugged in and turned on at the wall.
Ensure that the main power switch on the fireplace is turned on.
It can be reset by switching the main power switch to off and waiting 5 minutes before switching it to on.
If the heat turns on there is not a power issue.
If the unit does not turn on please make sure the heat switch is activated.
Ensure the intake louvers and log cavity are free from dirt and dust.
Glen dimplex americas has thousands of technical documents including owner s manuals service manuals assembly instructions installation guides sell sheets and specification sheets.
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Confirm that the fireplace is installed on the electrically appropriate circuit.
It has the above referenced fireplace.
The remote or the remote receiver may need to be replaces.
I have a 2011 big country 3450ts.
If your electric fireplace heater won t turn on won t heat or the fan is blowing cold air.
We ve used the fireplace a lot and it has always worked well.
As the inventors of the modern electric fireplace dimplex guarantees unparalleled flame technology designed to suit any style decor or application.
Check this detail if the breaker kicks off every time you turn the unit on.
The overheat cutout will be triggered if the ventilation slot at the bottom of the fireplace has been covered or blocked.
We hope nothing ever goes wrong with your dimplex product but in case it does here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product.
Please change the light bulbs.
I don t think it worked like this in the past.
Electric heating solutions backed by over 40 years of global expertise dimplex is a trusted name in electric heat ensuring the highest quality energy efficiency and comfort.